PinnedShyamala PrayagainDigital Assistant AcademyConversational Techniques to Reduce Bias in Conversational AIIn a typical suburban town in America, a man may wake up and ask his favored voice assistant to immediately turn on the lights in his…6 min read·Jan 10, 2021----
PinnedShyamala PrayagainDigital Assistant AcademyGrowing Privacy Concerns with Voice-enabled DevicesAcross 2020, adoption of voice technology went up by 48%, according to Statista.6 min read·Dec 13, 2020----
PinnedShyamala PrayagainDigital Assistant AcademyDesigning Inclusive Voice ExperiencesThere are 3.25 billion people using voice assistants.6 min read·Dec 13, 2020----
Shyamala PrayagainDigital Assistant AcademyVoice Design Strategies for the Elderly PopulationThe United Nations reports that there are over 962 million elderly people in the world today.10 min read·Feb 23, 2021----
Shyamala PrayagainDigital Assistant AcademyDesigning for Empathy in Conversation DesignViews about conversational AI no longer stop at their ability to be helpful and sound natural. While those remain key aspects of the design…10 min read·Jan 17, 2021----
Shyamala PrayagainDigital Assistant AcademyThe Art of Building a Voice AssistantLike many leaders in the industry, Ananya Sharan didn’t start her career in voice technology. After working as a software engineer and then…4 min read·Jan 10, 2021----
Shyamala PrayagainDigital Assistant AcademyEngaging Younger Audiences with Voice: New Opportunities to Connect with a Younger DemographicBy and large, the younger generation is keen to try out new technologies. And voice user interfaces have not veered from the trend.6 min read·Jan 4, 2021----
Shyamala PrayagainDigital Assistant AcademyA Holistic Approach to Voice Analytics and OptimizationPhilip Hunter’s work in voice technology can be traced back to the early 90s, when he first started a developer job that involved…4 min read·Jan 3, 2021----
Shyamala PrayagaEpisode 3 — Conversational InterfacesIn Conversational Interfaces, we speak with Keri Roberts, owner of Branding Connection. Based in New Jersey, Keri helps brands and…3 min read·Dec 28, 2020----
Shyamala PrayagaEpisode 2 — Paths Into Voice Interaction DesignIn today’s episode Rebecca Evanhoe, a conversation designer and strategist, discusses pathways into voice interaction design, also called…2 min read·Dec 28, 2020----
